Privacy Policy

1. Overview

This Privacy Policy explains how Fluxa (“we”, “us”) collects, uses, and protects information when you use our website, dashboard, and automation platform. It applies to visitors, account holders, and anyone whose data is processed by agents or workflows configured within Fluxa.

2. Information we collect

• Account data: name, work email, password hash, and workspace details you provide when signing up.
• Usage data: pages visited, features used, and workflow run history, collected to improve reliability and product decisions.
• Integration data: data your agents read from or write to tools you explicitly connect (inbox, CRM, chat, databases, webhooks), limited to the scopes you authorize.
• Device data: IP address, browser type, and similar technical metadata for security and analytics.

3. How we use information

• To operate, maintain, and improve the Service.
• To run the agents and workflows you configure, exactly as instructed.
• To provide customer support and respond to your requests.
• To detect, prevent, and investigate fraud, abuse, or security incidents.
• To send product updates, billing notices, and — if you opt in — marketing communications.

4. How we share information

We don't sell your personal data. We share information only with: subprocessors who help us run the Service (hosting, email delivery, analytics) under contractual confidentiality obligations; the third-party tools you explicitly connect to your workflows; and authorities where required by law.

5. Data retention

We retain account and workflow data for as long as your account is active, or as needed to provide the Service. You can request deletion of your account and associated data at any time, subject to legal retention requirements.

6. Security

We use industry-standard safeguards — encryption in transit and at rest, scoped access controls, and audit logging — to protect the data flowing through Fluxa. No system is perfectly secure, and we encourage you to use guardrails and approval steps for sensitive workflows.

7. Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.

8. International transfers

Fluxa may process and store data in countries other than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses to protect data transferred internationally.

9. Changes to this policy

We may update this policy periodically. Material changes will be communicated by email or through the dashboard before they take effect.

10. Contact

Questions about this policy or your data? Reach us at privacy@fluxa.app.